While I’m sorry to learn you didn’t experience better luck, I can assure you that the Nevada Gaming Control Board has very strict standards that gaming manufacturers must comply with to ensure that all games have a reasonable percentage of win, which eliminates the ability to “tighten up”. ![]() We typically have 5-6 Front Desk agents at peak demand, however there are times when we have call-offs that are unexpected and affect our ability to quickly check-in our guests. We actually have several parking options, and offer complimentary valet services for guests that are unable to locate a suitable parking space. Please be assured that your comfort is extremely important to us and if you should ever experience a problem with housekeeping during a future visit, please don’t hesitate to contact a Guest Service Manager at the Front Desk and they would be pleased to resolve any issue with housekeeping. We are very sorry to learn you didn’t enjoy your stay. Hello, Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin.
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